Help & FAQ's
There!, Inc.
dba The Busted Knuckle Garage
Dealer Inquiries Invited
Customer support and inquiries should be directed to bandaid@bustedknucklegarage.com.
Customer Service
E-mail us at: Bandaid@BustedKnuckleGarage.com - We will typically respond to all inquiries within 48 hours. A real live person will read your email and send you a response or call you back.
Shipping & Handling Charges
All our shipping charges are based upon rates via either U.S. Priority Mail or FedEx Ground.
Payments
Your security is important to us! For your protection, we process all transactions securely through Payments by PayPal. We accept Visa, MasterCard, Discover, and American Express, as well as PayPal. We do NOT see nor can save your credit card information.
Returns & Refunds
Return or exchange merchandise: You may return or exchange all unused items purchased within 15 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Contact us prior to returning any item in order to receive a Return Authorization Number.